About Us

History

Gem Ambulance was incorporated with the intention of creating a local medical transportation company dedicated to serving the ever-growing demands of healthcare facilities within New Jersey. The enthusiastic endorsements of healthcare facilities led Gem to rapidly expand its field of operation throughout the entire state.

Currently, Gem services healthcare organizations throughout New Jersey, Pennsylvania, Delaware and Maryland providing our client facilities with the individualized attention of a small medical transportation provider, along with the resources of a large one. Our local management teams, call centers, and responsive customer service representatives enable us to provide timely, customer-friendly, and locally-focused medical transportation services.

Operations

The management team at Gem possesses a wealth of ambulance and general transportation experience, retaining an impeccable track record of superior medical transportation services since 1997.

Gem operates a modern fleet of state licensed ambulances, Mobility Assistance Vehicles, Special Bariatric Transports Units, and wheelchair accessible buses, 24 hours a day, 7 days a week. Gem’s dispatching department employs cutting edge communications technology, utilizing computer-aided dispatch systems and state-of-the-art global positioning systems to ensure rapid and efficient dispatch of vehicles and crews.

Transportation Management

Upon observing the complexity of transportation management, Gem Ambulance took the initiative of creating Gem Transportation Management in 2007. A subsidiary of Gem Ambulance, Gem Transportation Management enables healthcare facilities to seize control of spiraling costs, relieve staff members of claims-related paperwork, and significantly slash transportation budgets.

Gem Transportation Management’s highly qualified teams coordinate all aspects of facility transportation, from start to finish. Our Transportation Management module consists of our state-of-the-art call center; reliable transportation provider network; claims processing coordinators; and the management teams which supervise the entire process.

Philosophy

Gem Ambulance is committed to providing superior medical care and transportation, sustaining an exemplary standard of professional care while maintaining the dignity of those we serve. Our staff consists of a very special group of employees, dedicated to the patients they transport, their families, and their care givers. Throughout their years of service, our staff members continue to enhance their skills and enrich their knowledge, through Gem’s ongoing training courses and in-service events. As we continue to grow and develop, our clients enjoy the confidence of knowing that they can count on Gem to maintain our tradition of excellence, while meeting the challenges of the ever-changing healthcare environment.